Privacy Policy

Elizabeth Fast Ferry

Privacy Policy

Privacy Policy


Last Update August 10, 2022

Elizabeth Fast Ferry (“we”, “us” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy (“Policy”) will provide information regarding the collection and use of Personal Information you provide, and the choices you have relative to that information. While we strive to take reasonable measures to protect your information, this Policy is not a contract and does not create any legal rights or obligations. Rather, the following are guidelines for protecting your information. Except as otherwise described in this Policy, by using our Site and/or our Services or otherwise providing us with any personal information, you consent to our handling of your information as described in this Policy. If you do not agree with any part of this Policy or our Terms, do not use or access our Services.

This Policy applies to all Personal Information we collect about you when you:
(a) Use any of our services;
(b) Communicate with us via written, digital or oral communications; and
(c) Visit our website at

Before using our Site and/or Services, please read our Terms of Use ("Terms") at and this Policy. Unless otherwise noted, the terms used in this Policy have the same meanings as in our Terms.

We reserves the right, in our sole discretion, to make changes or modifications to this Policy at any time and for any reason. Modifications shall be effective immediately upon posting as evidenced by the "Last Updated" date of this Policy. Your continued use of the Site confirms your awareness and acceptance of these modifications.

1. Personal Information We Collect Personal Information is any information that relates to you, identifies or could identify you personally, including but not limited to, your name, email address, phone number, street address, or payment information (together “Personal Information”). We collect Personal Information when you use our Site and/or Services to buy tickets or submit information to contact us. Personal Information that we may collect includes:
a) Information You Provide
We may ask you to provide Personal Information. For example, when you fill out a form with us, we may ask for your name, street address, email address, phone number and payment information.
b) Site Usage Data
We may collect information about how you use the Site. For example, we may collect information that your browser sends whenever you visit our Site on a desktop or laptop computer, or when you access the Site from a mobile device ("Usage Data"). Usage Data may include your computer’s Internet Protocol address (e.g. IP address), your browser type, your browser version, the time and date of your visit, the pages of our Site that you visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Site from a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
c) Location Data
We may use and store information about your location (“Location Data”). We use this data to provide specific features of our Service, and to improve and customize our Site. You may enable or disable location services through your device settings.

2. Cookies and Other Tracking Technologies We use cookies and similar tracking technologies to track the activity on our Site. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to analyze user interaction and improve our Services.

a) How We Use Cookies
Generally, we use first-party and third-party cookies for the following purposes:
• to make our Site and/or Services function properly;
• to provide a secure browsing experience;
• to collect passive information about your use of and navigation through our Site;
• to measure how you interact with our marketing campaigns;
• to help us improve our Site and/or Services; and
• to remember your preferences for your convenience.
b) Analytics
We may use third-party Service Providers to monitor and analyze the use of our Site, including Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at:
c) Behavioral Remarketing
Elizabeth Fast Ferry may use remarketing services to advertise on third-party websites to you after you visited our Site and/or used our Services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Site. We use Google Ads for these purposes. Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page:
d) Other Tracking Technologies
To see how our Site is performing we sometimes use conversion beacons, tags, scripts and pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use these tracking technologies to analyze usage patterns on our Site. The use of these technologies allows us to record that a particular device, browser, or application has visited a particular webpage.
e) Your Choices
Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our Site by taking the steps outlined below:

• First-Party Cookies You can enable, disable or delete our cookies through the browser you are using to access our Services. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Services and parts of the Services may not work properly for you. You can find more information about how to change your browser cookie settings at
• Third-Party Cookies Modern browsers also allow you to block third-party cookies using the steps described above.
• Do Not Track We do not support Do Not Track signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

3. How We Use Your Personal Information We will only use your Personal Information as described in this Policy or as disclosed to you prior to such processing taking place.
a) To Provide and Maintain our Service
We will use your Personal Information to provide information or deliver Services that you request and to allow you to participate in interactive features of our Service when you choose to do so. If the applicable information is to be provided or Service is to be performed by a third party, then we will disclose the applicable information to the third party providing the information or performing applicable Services. Your information may be available or provided to third-party service providers and contractors that are contractually obligated to protect your information as disclosed in this Policy.
b) To Provide You with Service-Related Communications
We will send you administrative or account-related information to notify you about changes to our Service. Such communications may include information about Policy updates, confirmations of your transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.
c) To Provide Customer Support or Respond to You
We collect any information that you provide to us when you contact us, such as with questions, concerns, feedback, disputes or issues. Without your Personal Information, we cannot respond to you or ensure your continued use and enjoyment of the Services.
d) To Send You Marketing and Promotional Emails
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you based on the Services that you already purchased or enquired about unless you have opted not to receive such information. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
e) For Internal Use
We will use your information to gather analysis or valuable information so that we can improve our Services and to detect, prevent and address technical issues. We may also use your information to monitor the usage of our Services including without limitation search terms entered, pages visited and documents viewed.
f) To Enforce Compliance with Our Terms and Agreements or Policies
When you access or use our Services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties and business partners; and, as applicable, collect fees based on your use of our Services. We cannot perform our Services in accordance with our terms, agreements or policies without processing your Personal Information for such purposes.
g) To Maintain Legal and Regulatory Compliance
Our Services are subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your Personal Information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.

4. Disclosure of Your Personal Information
We will never use any provided Personal Information for any reason other than that stated herein, unless required to do so by law or in response to a valid request by public authorities. We may disclose your Personal Information if we believe such action is necessasy to:

  • comply with a legal obligation;
  • protect and defend the rights or property of Elizabeth Fast Ferry;
  • prevent or investigate possible wrongdoing in connection with the Service;
  • protect the personal safety of users of the Service or the public; and
  • protect against legal liability.

5. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your Personal Information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Retention of Data
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third-party website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

8. Children’s Privacy
Our Site and/or Services are not directed to anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Transfers of Personal Information
Your Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.

We will take all the steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Services.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at

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